Vodafone Internet Outage #2

· klm's blog

Vodafone provided internet was broken in Dietzenbach again

Original post is here: eklausmeier.goip.de

Today, 14-Oct-2024, starting at 16:23 (CET), internet provided by Vodafone was unavailable.

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At 20:51 internet was available again. So for almost five hours I had no internet and the blog went dark. Luckily, the IP address stayed the same, so I had no delay in DNS.

DOCSIS signal noise ratio is now good again.

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1. Contact support. I tried to call the hotline of Vodafone but gave up after waiting in the line for more than 25 minutes. According to their own website they have a major outage in my region. They say they need three days to fix it. This means: my homepage, i.e., this blog, is unavailable for three days.

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I used 5G to connect to their website and request an SMS, when internet is available again. I never received any SMS from them.

2. Google fonts. I now learned the hard way that not only my blog is not available outside my home, but also inside my home the blog experiences a severe and annoying delay. Reason: As I use Google fonts, and Google is not available for me, everything is lagging. This makes me think about:

  1. PWA: progressive web app
  2. How to Convert Your Static Site into a PWA

That way there might be a better buffering of my content.

3. History of outages. I blogged about previous internet outages:

  1. In 2022 the Vodafone internet router was defective.
  2. No internet on 08-Jan-2024.

4. Uptime monitors. The uptime monitors correctly diagnosed the problem.

  1. Hetrix
    • Down: Noticed at: 2024-10-14 15:31:00 (UTC+01:00)
    • Up: Noticed at: 2024-10-14 20:00:42 (UTC+01:00)
  2. BetterUptime
    • Down: Started at: 14 Oct 2024 at 04:46pm CEST
    • Up: Resolved at: 14 Oct 2024 at 10:15pm CEST (automatically)
  3. UptimeRobot
    • Down: Incident started at 2024-10-14 17:06:17
    • Up: Resolved at 2024-10-14 20:05:22
  4. ping-failure-test every 30 minutes
Mon Oct 14 04:39:20 PM CEST 2024
Mon Oct 14 05:09:06 PM CEST 2024
Mon Oct 14 05:39:06 PM CEST 2024
Mon Oct 14 06:09:06 PM CEST 2024
Mon Oct 14 06:39:06 PM CEST 2024
Mon Oct 14 07:09:06 PM CEST 2024
Mon Oct 14 07:39:06 PM CEST 2024
Mon Oct 14 08:09:06 PM CEST 2024
Mon Oct 14 08:39:06 PM CEST 2024

Obviously, Hetrix is the most detailed monitor.

#Vodafone #internet